Question 1

What are your working hours?

Accepted Answer

Monday - Friday 10am to 6pm Saturday - Sunday 10am to 6pm

Question 2

How do I schedule an appointment?

Accepted Answer

You can schedule your appointment by phone, in person, and booking online. There is a down deposit in order to schedule your appointment.

Question 3

What can I expect from my service provider during my beauty appointment?

Accepted Answer

Your service provider will consult with you prior to the service to find out your goals and preferences, and can make recommendations if appropriate. She or he will let you know what to expect, and will find out if you have any special needs or concerns.

Question 4

Do you accommodate late arrivals?

Accepted Answer

We pride ourselves on providing service to all of our clients in a timely and professional manner. Your promptness is greatly appreciated and required to properly serve you. In the event that you are running late, you will be billed for the entire session. However; as a courtesy to other clients, we can only conduct your session within your scheduled appointment.

Question 5

​What is your cancellation policy?

Accepted Answer

Providing outstanding service is the core of our business. Because beauty services are reserved especially for you, we ask that you notify us 24 hours in advance to change or cancel appointments without penalty. Without 24 hour notice, we will charge a fee of 50% of the price of the cancelled service, and 100% of the service in the event of a “no-show.” We thank you in advance for your cooperation and understanding.